1. Introduction
These Terms & Conditions govern your use of the Conversational Booking Engine (CBE) website and services. By accessing and using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

2. Use of Services
The CBE website provides an advanced chat-based booking solution for hotels. Your use of the services must be lawful and in accordance with these terms. Unauthorized use or interference with the platform is strictly prohibited.

3. Third-Party Services and Terms
The Conversational Booking Engine operates in collaboration with Tactful AI. By using our services, you also agree to comply with Tactful’s End User License Agreement (EULA), which can be reviewed at: Tactful EULA. In the event of any conflicts between these terms and Tactful’s EULA, Tactful’s terms will prevail regarding the software and AI-related functionalities.

4. Data Protection and Privacy
Your use of our services is also subject to our Privacy and Cookie Policy, which outlines how we collect, use, and protect your data. Additionally, our data processing activities align with the Tactful Data Processing Addendum (DPA), which governs how personal data is handled under applicable data protection laws.

5. Limitation of Liability
We strive to ensure our services operate efficiently, but we do not guarantee uninterrupted or error-free functionality. We shall not be liable for any direct, indirect, or incidental damages arising from the use of our services.

6. Modifications to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be published on our website, and continued use of our services constitutes acceptance of the revised terms.

7. Contact Information
For any questions regarding these Terms & Conditions, please contact us at info@conversationalbookingengine.com.